Simple, Transparent Pricing
No hidden fees, no long-term commitments. Choose the plan that fits your delivery volume.
Frequently Asked Questions
Everything you need to know about our delivery services.
What areas do you cover?
We cover the entire Portland metropolitan area including all surrounding suburbs within a 50-mile radius. For deliveries outside this area, please contact us for custom routing options.
How fast is same-day delivery?
Standard same-day delivery is guaranteed by 6 PM for orders placed before noon. Rush delivery is guaranteed within 60 minutes for metro-area deliveries placed during business hours.
Do you handle medical specimens?
Yes! Our medical couriers are HIPAA-compliant and trained in proper specimen handling. We offer temperature-controlled transport and STAT delivery for urgent medical items.
Can I track my delivery in real-time?
Absolutely. Every delivery comes with GPS tracking accessible via our web portal or SMS updates. You'll know exactly where your package is at all times.
What size packages can you deliver?
We handle packages up to 50 lbs and 24x24x24 inches with our standard courier vehicles. For larger items, we offer cargo van and box truck options — just let us know when booking.
How do you handle confidential documents?
All our couriers are background-checked and sign confidentiality agreements. We maintain chain of custody documentation and offer sealed tamper-evident packaging for sensitive documents.
Is there a minimum volume commitment?
No minimum! Our Starter plan is perfect for occasional deliveries with no commitment. Only our Enterprise plan requires a minimum volume, which is customized to your needs.